Pricing for new licences
Upgrade cover for 1 year is included on new licences. This provides free upgrades to any new releases of MailStore during the period of cover and can be renewed each year.
Please note that we only provide free telephone and email support for licences with active upgrade cover.
Prices shown are ex VAT and are correct as of 21 May 2012 but may be subject to change without notice
Pricing for additional users
Additional users can be added to your MailStore licence at any time in minimum quantities of 5. Your licence key's existing upgrade cover expiry date will be unaffected ie. your new users will inherit the same upgrade cover expiry date as your current licence key.
The pricing for the new users is based on the total number of users you will have AFTER the upgrade eg. if you have a 9 user licence and want another 16 users, the pricing for the additional users will be based on the '25-49 users' band as you will have 25 users in total after upgrading. If your current licence's expiry date is 450 or more days in the future, then the cost of the additional users will include 2 years of upgrade cover, or 3 years if the expiry date is 810 or more days in the future.
Prices shown are ex VAT and are correct as of 21 May 2012 but may be subject to change without notice
Pricing for active licence renewals
Renewing your licence's upgrade cover will extend it's existing expiry date by one year. Upgrade cover renewals can only be purchased once a licence is within 90 days of its expiry date. A 90 day grace period for expired licences is provided but you will effectively lose some time when renewing late. Your licence will of course continue to function if allowed to expire although you won't qualify for free upgrades to new versions.
Please note that we only provide free telephone and email support for licences with active upgrade cover. We highly recommended maintaining active cover to obtain the best experience possible.
Prices shown are ex VAT and are correct as of 21 May 2012 but may be subject to change without notice
Pricing for expired licence renewals
If your licence key expired more than 90 days ago, it is no longer upgradeable or renewable and instead you will need to purchase a new key. A discount of 30% is available on your new purchase by handing in your old licence key, please contact us about this.